ap444 Privacy Policy

This Privacy Policy ("Policy") describes how ap444 ("ap444", "we", "us", "our") collects, processes, stores and protects the personal data of users ("you", "Player") who access ap444.org and use its online casino, sports betting and related services (the "Platform"). Please read this Policy carefully before registering. By creating an account or using the Platform, you confirm that you have read and accepted this Policy in full.

This Policy applies to all personal data collected through your use of the Platform, including data provided during registration, data collected automatically through your browsing activity, and data collected in connection with deposits, withdrawals and betting. This Policy should be read alongside the ap444 Terms and Conditions.

ap444 collects only the data reasonably necessary to provide you with a safe, compliant and personalised betting and casino experience. The table below summarises the categories we collect and examples of each:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information or political opinions. The only exception is age verification data collected as a mandatory safeguard to enforce the 21+ age restriction applicable to all ap444 players.

ap444 uses the personal data we collect only for the following purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected:

• To create and manage your ap444 player account, including processing your registration, verifying your identity and maintaining your account balance.
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate financial records of all transactions on your account.
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations, including verifying your identity before processing withdrawals and monitoring account activity for suspicious patterns.
• To deliver and improve the Platform experience, including personalising game recommendations, detecting and fixing technical issues, and optimising the mobile interface for players in Dhaka, Chittagong, Sylhet and across Bangladesh.
• To provide customer support, including responding to enquiries via live chat or email, resolving account disputes and assisting with responsible gaming tools such as deposit limits and self-exclusion requests.
• To send you service-related communications, including deposit confirmations, withdrawal notifications, account security alerts and updates to this Policy. We do not send unsolicited promotional messages without your prior consent.

ap444 processes your personal data on the following legal grounds. We rely on at least one lawful basis for every data processing activity carried out on the Platform:

• Contractual necessity: Processing your identity, contact and financial data is necessary to fulfil the agreement between you and ap444 when you open an account and use the Platform.
• Legal obligation: Collecting and retaining identity verification records, transaction data and AML-related information is required to comply with applicable laws and regulations.
• Legitimate interests: Usage and technical data are processed to maintain Platform security, prevent fraud, improve performance and detect technical issues — all in the interests of both ap444 and its players.
• Consent: Where we send promotional communications or use optional analytics tools, we will request your explicit consent first. You may withdraw consent at any time by contacting our support team.

ap444 does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually bound to handle it securely and in accordance with this Policy:

• Game providers such as Evolution Gaming, Pragmatic Play and Spribe: Minimal session and account data necessary to authenticate your access to their games hosted on the Platform.
• Payment processors — bKash, Nagad, Rocket, Upay, Visa and Mastercard: Transaction reference data shared solely to process your deposit or withdrawal. We never share your full payment credentials beyond the processor.
• Regulatory and law enforcement authorities: Where ap444 is legally required to disclose personal data to a competent authority — for example pursuant to a court order, AML inquiry or fraud investigation — we will comply with that obligation.
• Technical service providers: Hosting, security monitoring and infrastructure partners who process data on ap444's behalf under strict data processing agreements that prohibit secondary use or onward sharing.

ap444 accepts deposits and processes withdrawals through Bangladesh's leading mobile financial services — bKash, Nagad and Rocket — as well as Upay, Visa and Mastercard. When you initiate a transaction using any of these methods, it is processed directly through that provider's own secure payment infrastructure. ap444 does not store your full bKash, Nagad or Rocket account credentials, PIN or password at any point.

The data ap444 retains in connection with payment transactions is limited to: the transaction reference number, the payment method used, the last few digits of the mobile wallet number (for withdrawal matching only), the BDT amount, and the date and time of the transaction. This data is retained for the period described in Section 8 of this Policy and is used solely for account management, dispute resolution and AML compliance.

ap444 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us operate the Platform correctly, remember your preferences and understand how users interact with the site. We use three categories of cookies:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect your account. Essential cookies cannot be disabled.
• Functional cookies: Remember your language preference, display settings and other personalisation choices so you do not need to re-enter them on each visit.
• Analytics cookies: Help us understand aggregated patterns of Platform usage — such as which games are most popular and which pages are visited most often — so we can improve the user experience. These cookies do not identify you personally.

You can manage or disable non-essential cookies through your mobile browser settings. Please note that disabling cookies may affect the functionality of certain Platform features, including automatic login and personalised game recommendations.

ap444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data (identity, contact and registration information): Retained for the duration of your active account, plus 5 years following account closure to meet AML and KYC record-keeping obligations.
• Transaction data (deposit, withdrawal and betting records): Retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• Support and communications data: Retained for 2 years from the date of the last interaction, after which it is permanently deleted unless retention is required for an ongoing dispute or legal matter.

ap444 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data from unauthorised access, accidental loss, alteration or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security assessments of Platform infrastructure, and secure storage of sensitive KYC documents.

While ap444 takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a personal data breach that poses a material risk to your rights and freedoms, ap444 will notify affected players promptly and take all appropriate remedial action. You also play an important role in keeping your account secure — always use a strong, unique password and never share your login credentials with any third party.

As a player using the ap444 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]:

• Right of access: You may request a copy of the personal data ap444 holds about you. We will provide this within a reasonable timeframe, subject to identity verification.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations such as AML record-keeping requirements.
• Right to restrict processing: You may ask ap444 to restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to object to marketing: You have an absolute right to object to your personal data being used for marketing purposes. You can opt out of promotional messages at any time by contacting support or using the unsubscribe link in any marketing email.

Please note that some data rights requests may be declined where fulfilling them would conflict with ap444's legal obligations. For example, we cannot delete transaction records that must be retained under AML regulations. We will always explain our reasons if we are unable to fulfil a request in full.

ap444 is strictly an adult platform for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close that account, delete the associated personal data and cancel any pending transactions. If you believe a minor has registered on ap444, please contact our support team at [email protected] immediately.

ap444 operates primarily to serve players in Bangladesh. Some of our technical infrastructure and third-party service providers — such as cloud hosting and game platform providers — may be located outside Bangladesh. Where personal data is transferred outside Bangladesh, ap444 ensures that appropriate safeguards are in place, including contractual data protection clauses with our service providers, so that your data receives a level of protection equivalent to that provided under this Policy regardless of where the processing takes place.

ap444 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered players by displaying a prominent notice on the Platform or by sending a notification to the mobile number or email address associated with your account. The date of the most recent revision is shown at the top of this document.

Your continued use of the Platform after any revised Privacy Policy has been posted constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should stop using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns or requests relating to this Privacy Policy — including requests to exercise your data rights, complaints about how your data has been handled, or questions about a specific data processing activity — please contact our support team. We aim to respond to all privacy-related enquiries within 5 working days.

Email: [email protected]